What does the barcode do and why should a FreightForm label be used as the first page?

Each load delivered is a "trip" and brokers need the documents generated during that trip for invoicing. In order to route the trip documents to the correct broker/participant, the FreightForm EXPRESS label with the participant�s barcode on it must be scanned. The label can be scanned with the form as is (with the backing in place.

When the documents are scanned, TripPak SCANNING reads the barcode from the cover sheet. If there is no barcode or if the barcode is not recognized, an Exceptions window will appear, with icons for the three different services. The fuel desk personnel will have to select the appropriate service (FreightForm EXPRESS), and then select from the drop down list of participants for that driver.

Because there is little standardization across the trucking industry regarding documents and envelopes, our system allows you to choose a participant as directed by a driver, but great care must be taken to be sure that the correct participant is selected.

What is the maximum number of documents that can be scanned for one driver?

There is no maximum page limit. Because carriers use different forms and different documents, a trip transaction may contain just a couple of documents or it may contain over 40 documents. Because the number of documents is not standard, TripPak SCANNING can accommodate any number of documents per trip transaction. It is a good idea to be sure there is a separation of "trips" so that documents associated with one trip are scanned together and any other trip documents are scanned with their appropriate trip separator. 

Does it matter if I scan the document upside down?

Documents should be scanned so that the text of the documents appears on the screen right side up. The reason this is important is because many companies use handwriting recognition software to process documents. However, if the documents are scanned upside down, fuel desk personnel will have the ability to rotate an image after the document has been scanned. The document can be rotated during the transaction review step.

Who do I contact if I have any problems with my TripPak SCANNING equipment?

If you have any problems with your TripPak SCANNING equipment, contact TripPak Services at 1-866-792-0177. Please provide your name, your location, and specific information about the problem that you are having.

What are the scanning procedures?

	Scan - Starts the scanning process.
	Stop - Stops the scanning process and clears the documents for the current transaction.
	Previous - Pages backward within the transaction for image review.
	Next - Pages forward within the transaction for image review.
	Send - Transmits the completed transaction to the TMI data center.
	Reprint - Prints an additional receipt for the most recent completed transaction.

 Loading Documents:

• To scan documents � make sure the Freight Form EXPRESS label is used as the cover page.
• Make sure to fan the documents before loading.
• Place all documents face down (text facing the floor) in the scanner (the scanner pulls documents through just like a fax machine). The FreightForm EXPRESS label should be the bottommost document in the pile.

Selecting a provider:

• When using a FreightForm EXPRESS label as a cover sheet, the provider should be identified automatically. If the provider is not detected via barcode, an Exception window will appear.
• Select the FreightForm Express icon in the Exception window. A list of participants will appear.
• Select the appropriate participant.

Sending documents:

• Verify that the page count scanned matches the document page count.
• Click the  button when all documents have been scanned.
• A confirmation message will display indicating the completion of the transaction.
• The label printer will print a TripPak SCANNING receipt(s) for the driver.
• Return all documents and the receipt(s) to the driver when the transaction is complete.

Scanning double-sided documents:

• Scan the front side of all pages as you would normally.
• Do NOT click the  button.
• Identify the pages that require backside scanning and feed them into the scanner.
• Click the  button to scan these pages.
• Click the  button when all documents have been scanned.